FAQs

Where are you located?

Our address is Pioneer House , located on Tom Mboya Street opposite the Nairobi Fire Station.  Come in and check out the store, we enjoy visitors!

What are your hours?

We are open 7-days a week! You can rent or return gear any day! We’ll get you in-and-out the door quickly!

  • Monday-Friday: 10am – 8 pm
  • Saturday: 10 am – 6:00 pm
  • Sunday: Noon – 5pm

What do I need to rent equipment at Elegant Gigs Rentals?

We require a valid Kenyan ID and a valid credit card (or debit/check card) in your name. That’s it! We make it easy!

Do you take reservations for equipment rental? Can I make the reservation over-the-phone or online?

Yes, we do! Reservations can be made over the phone, via our webpage, or-in person of course. We’ll gather up the gear and hold it for you, ready for pick-up! The rental amount

will be due at the time of the reservation.

Do you have a delivery and set-up option?

Yes! For an additional charge we will deliver the equipment and make sure it’s set-up and ready to go!

Can I tour with your equipment?

Yes, take it wherever you need to. Just bring it back at the end of the rental agreement in good shape!

How long can I rent the gear for?

We over daily, weekly and monthly rentals.

 

I need to rent the gear longer than anticipated. Can I do that?

Sure! Give us a call and we’ll adjust the rental payments accordingly.

 

Do you rent-to-own?

Not formally, but if you have rented gear from us, love it and want to keep it, give us a call and we can estimate a fair purchase price. Then keep it and enjoy!

 

There is something specific I want to rent, but you do not currently carry it. Can you get it in stock, and then I’ll rent it?

Sure, we’ll consider purchasing gear we do not currently carry for you to rent, if we think we can rent it out on a regular basis. We have short delivery times from our main vendors,

and can usually get new product orders delivered within a few days